Administration

Administration Officer
📍 Springvale, VIC
🕒 Full-Time | Monday to Friday

Our client, a well-established manufacturing company based in Springvale, is seeking a motivated and organised Administration Officer to join their friendly and supportive team.

This is a fantastic opportunity for someone who enjoys a varied role, has exceptional customer service skills, and is confident using Excel and multiple systems in a fast-paced environment.

About the Role

As the Administration Officer, you'll be the first point of contact for customers while providing administrative support across the business. This role requires someone who is proactive, detail-oriented and comfortable working with data and technology.

Key Responsibilities

• Provide exceptional customer service via phone and email.
• Process customer orders and maintain accurate records.
• Perform a range of general administrative duties.
• Use Microsoft Excel, including VLOOKUP, to manage and analyse data.
• Prepare reports and update spreadsheets.
• Liaise with internal departments to ensure smooth order processing and customer satisfaction.
• Maintain and update customer information across various systems.
• Assist with filing, document management and other ad hoc administrative tasks.

About You

• Previous experience in an Administration, Customer Service or Office Support role.
• Strong Microsoft Excel skills, including VLOOKUP (essential).
• Excellent customer service and communication skills.
• High attention to detail and strong organisational skills.
• Tech-savvy and confident learning new systems and software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Positive, proactive attitude with a willingness to learn.

What's on Offer

• Full-time permanent opportunity.
• Monday to Friday hours.
• Supportive and collaborative team environment.
• Stable role within a well-established manufacturing business.
• On-site parking.
• Opportunity to grow your skills and build a long-term career.

If you're an organised and customer-focused administrator with strong Excel skills and a passion for delivering exceptional service, we'd love to hear from you.

Apply now with your resume to be considered for this exciting opportunity.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.